Frequently
Asked Questions

What is a smart building?

A smart building uses advanced technologies like IoT and automation to improve efficiency, streamline operations, save costs, and improve people’s routines and health.

Does IoT increase property value?

Yes, IoT can increase property value by enhancing efficiency, security, and overall convenience, making it more attractive to buyers.

What does smart office automation mean?

Smart office automation refers to using technology to streamline office operations, from lighting and HVAC systems to security and more.

How do IoT solutions help with energy consumption?

IoT solutions optimize energy use by monitoring and controlling systems like lighting, HVAC, and appliances, reducing waste and lowering costs.

What is SyncOS?

SyncOS is an IoT platform developed by Syncrow to allow businesses to control and automate spaces, full buildings, and multiple locations using just one interface.

What is a smart home?

A smart home uses IoT devices and automation to control systems like lighting, temperature, security, and entertainment to enhance the living experience.

Can I upgrade my existing home to a smart home?

Yes, you can upgrade your existing home with smart devices like thermostats, lights, security cameras, and more, with minimal disruption.

How long does the installation process take?

After the discovery session, which could include a visit to assess your space, we prepare a customized proposal. Once all details are confirmed, you place a purchase order, and our engineers will start planning and setting up.

Do you provide ongoing maintenance and support?

Yes, our dedicated engineering team handles the entire process, from design and installation to testing and commissioning. Additionally, we provide a structured Service Level Agreement (SLA) that covers all aspects of ongoing maintenance, including a ticketing system for efficient issue resolution.

Will the system support multi-site monitoring and control?

Yes, we provide monitoring and control to all your spaces, from multiple rooms and homes to full buildings and apartment complexes. 

How secure is the system? Where is my data stored?

Our smart automation system is built with robust security and encryption standards. We also comply with GDPR, a trusted data privacy regulation, to ensure your data is stored securely and handled with the highest level of confidentiality.

Contact Us

Reach out to us for a free consultation about your business or personal home.